![]() Several reasons would cause this problem. If problem persists, you can find further solutions on this Quick Help. Make sure you have specified a new folder as User Files Folder during re-installation. The first thing to do is to download the latest service release from this link, uninstall your current Origin and re-install with the newly downloaded installer. Please refer to this Quick Help page for solutions. If you see an "error installing ikernel.exe" message when running the Origin Setup, this is usually caused by your Windows log in account not having installation permissions. ![]() Output Error Messages When Trying to Install Origin ![]() ![]() This Quick Help page provides a general routine to help users to self-diagnose the problem of Origin resulted from unknown reasons. 5.44 FAQ-780 What should I do when Origin does not function for unknown reasons? ![]()
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